1002 B
1002 B
Feature Plan: Conversation Intelligence Suite
Goal
Add actionable conversation analytics and AI-assisted summaries with transparent outputs.
Why This Fits GIA
- AI workspace already exists; this extends it with communication-specific signals.
Scope
- Metrics: response latency, engagement symmetry, activity trend.
- AI summary for recent window with action item extraction.
- Draft mediation suggestions with raw/original always visible.
Implementation
- Add analytics service computing per-thread/person metrics.
- Add summary generation endpoint with cached recent windows.
- Add action-item extraction that can feed tasks pipeline.
- Compose UI card: metrics + summary + suggested next reply.
- Add "show raw" indicator whenever mediation is displayed.
Acceptance Criteria
- Metrics refresh reliably on new events.
- Summaries are attributable to explicit message windows.
- Mediation never hides original user text.
Out of Scope
- Fully autonomous outbound sending.